FAQ
FAQ – Questions about your booking or your future stay:
- At what time is the check-in?
From 3pm, but if your room is available before, we will give it to you with great pleasure! If your room is not ready when you arrive, we can keep your luggage so that you can enjoy Paris at your leisure!
- At what time is the check-out?
You have you room until 12am ! And if you want to enjoy a bit longer, don’t hesitate to let us know, we can propose you a late check-out until 3pm for 15€.
- Is it possible to drop your luggage?
Yes ! We have a luggage room at the reception, so we can keep your suitcase with great pleasure.
- What kind of beds do we have?
We offer quality queen-size double beds in single and double rooms! Our twin rooms are equiped of 2 single beds. You will find a double and single bed in our triple rooms OR 3 single beds (upon request and according to availabilites). And finally, the family room has a double queen-size bed and a sofa-bed!
- Is it possible to add an extra bed in the room? How about babies?
No, we won’t put an extra bed in the room. Except the toddler bed for baby! Ask us in advance for free, just let us know before!
- What are you going to find in your room?
You will find all you need to spend a simple and perfect stay ! Each of our rooms has its own safe, hangers for tidying, a kettle to have a good tea, and of course shower gel / shampoo.
- Does our Home have an access for mobility impared people?
Yes we have two rooms with an access for mobility impared people. Kontact us to book one!
- Do we have smoker rooms?
We don’t ! Our entire Home is non-smoker. You’ll just have to go out in front. And we’ll be super happy to meet you. But, if you really want a room where you can smoke, just book our family room. This is the only room to have a small private patio.
FAQ – Questions about restauration
- When is breakfast time ?
You’ll be free to enjoy a good breakfast from 5am until the time you want! There is no ending time at us, it is like Home!
- Do we have a restaurant?
No, we don’t have a restaurant here. But you still may have a delivery a great meal thanks to your applications ! A micro-wave and dishes will be also available.
- Do we have a bar?
No, we don’t. But we have a pantry in order to offer you snacks and free-alcohol drinks.
FAQ – Questions about our services
- What can we lend on spot?
If you need anything, just come to ask us directly at the reception ! We might help you. We could as an example lend you an adaptor or an iron.
- Is there the air conditioning and/or heaters in the rooms?
Of course ! During summer you may enjoy fresh air and in winter you can warm up thanks to the heater !
- Is wifi for charge?
No ! Wifi is totally free, in all our Home.
- Is there an elevator at the Korner Etoile?
Absolutely! Reach our 3rd floor thanks to our elevator, or just use the stairs!
- Do we have a parking?
Unfortunately no. We are not equiped, but it exists various private parkings around, very close by walk, and especially one near to Porte de Champerret!
- Are animals allowed?
Yes, we accept dogs in our Home! There is an extra fee (10€ per day). You’ll have to bring him with you during your stay! To guarantee the calm in our Home, your dog can’t stay alone in your room.
- What about to book an activity?
We are here to help you ! We work with various partners, so don’t hesitate to ask us advices, and book with us.
- Is it possible to book a room only during day time?
You may for sure book a room for a few hours ! Kontact us to know more.
- Can we come with a bicycle?
Yes, of course! We have place to store your bike in our home during your stay.
FAQ – Questions about payement
- What kind of payments do we accept ?
You have the possibilily to pay by credit card (VISA, AMEX, Mastercard), by Travel vouchers and also by cash. To pay by transfert, you have to Kontact us to check how we may proceed. We don’t accept cheques.
- You want to make a gift to a relative?
We can propose gift cards ! Just Kontact us to know more.
FAQ – Questions about Covid-19
- Is breakfast always available?
Of course! What best than a good complete breakfast to start your day well?! You’ll enjoy it in your room or in our Kitchen!
- How to do for dinner?
No worries ! We obviously accept our restaurant neighbors delivery directly in your room ! By using delivery applications or using the click&collect way, you’ll may enjoy your favorite meal in the room. Or just enjoy our favorite restaurants around us! You can eat inside or on terraces. 🙂
- Does our sanitary protocol has been reinforced?
Absolutely ! We welcome you at us in total serenity ! You don’t need to wear the mask anymore… And if you have other questions, de not hesitate to contact us! 🙂